Contact Us
Questions, corrections, feedback — this is the right place. The editorial team behind Online Casinos USA reviews online casinos available to US players, and we welcome messages from readers who spot something worth improving, want to understand how we work, or need to flag a concern about content on the site.
We are an independent comparison and review platform, not a casino operator. We do not process deposits, handle withdrawals, manage accounts or offer any gambling services directly. If you have an account issue with a specific casino, you will need to contact that operator's support team through their own platform.
What You Can Reach Us About
- Editorial questions — queries about how we research and rate casinos, what our scoring methodology covers, or why a particular site appears where it does in our rankings
- Factual corrections — if you believe information on any page is out of date or inaccurate, let us know with a reference and we will review it
- Responsible gambling concerns — if you or someone you know needs support, we can point you to the right resources; see also our responsible gambling guidance for immediate signposting
- Accessibility or technical issues — broken links, pages that do not load correctly, or anything that affects how you use the site
- Partnership or media enquiries — commercial and press queries are welcome, though our editorial ratings are never influenced by commercial relationships
How We Handle Your Message
Every message we receive is read by a member of the editorial team. We do not use automated responses for substantive queries. Our aim is to reply to all messages within two to three business days; complex editorial or factual queries may take a little longer if we need to verify details before responding.
Where a message contains a factual correction that checks out, we will update the relevant page and note the change. Where we disagree with a point raised, we will explain our reasoning. We do not remove accurate negative assessments of casino operators in response to commercial pressure — our terms and conditions set out how the site operates, including our approach to editorial independence.
About the Site and Our Editorial Approach
Online Casinos USA publishes research-based reviews of licensed online casinos available to players in the United States. Our focus is on operators that process withdrawals quickly, because for US players — where banking options can be more limited than in other markets — fast, reliable payouts are often the single most important practical factor when choosing where to play.
Every casino we cover is assessed on withdrawal speed, the payment methods it accepts, licensing and regulatory standing, game range, bonus terms and the quality of its support. Commission arrangements with operators do not determine rankings. For more on who we are and how the site works, see the about us page.
Responsible Gambling — Quick Signposting
If gambling is causing you or someone close to you distress, please reach out to a support organisation directly rather than waiting for a response from us. The following are available to US residents:
- National Problem Gambling Helpline — 1-800-522-4700, available 24 hours a day, seven days a week (call or text)
- Gamblers Anonymous — ga.org, with meetings available across the US and online
- National Council on Problem Gambling — ncpgambling.org, with resources for players and their families
State-level self-exclusion programmes are available in many jurisdictions where online gambling is licensed. Our responsible gambling page covers how to set deposit limits, cooling-off periods and self-exclusion steps in more detail.
Use the contact form on this page to send your message. Include as much context as you can — a link to the specific page you are asking about helps us get back to you accurately and quickly.